At a Glance

Challenges

• Off-grid property
• Poorly insulated
• High heating costs
• Excessive carbon emissions

Benefits

• Whole house retrofit
• New internal wall insulation
• New integrated heating system,
  comprising ASHP and radiant
  heater panels

Client Overview

Aster Group

Aster Group, a leading Housing Association, sought to transform an off-grid property in collaboration with British Gas (PH Jones). The aim was to explore the benefits of integrating energy efficient solutions, including an Air Source Heat Pump (ASHP), Internal Wall Insulation, and radiant heater panels. The intended outcome was to improve energy efficiency and to enhance the living conditions of the property’s occupants.

Challenges faced


Before engaging with us, Aster Group faced significant challenges typical of off-grid properties -specifically high energy costs and inadequate heating solutions – which was causing discomfort for the residents. As a result, there was a pressing need to reduce the property’s carbon footprint by addressing the key issues of heat loss and poor insulation.

Solution provided


Our joint venture with British Gas (PH Jones) provided a comprehensive solution to Aster Group’s challenges. We implemented an integrated system comprising an ASHP, Internal Wall Insulation, and a combination of traditional radiators and innovative Thermguard radiant panels. This approach ensured efficient heating distribution while minimising energy consumption and heat loss. The ASHP, coupled with three ThermGuard panels installed inside the lounge, offered a modern and effective alternative to traditional heating methods, significantly improving the property’s energy efficiency and comfort levels.

Implementation process


The implementation process involved meticulous planning and collaboration between Aster Group, British Gas, and our team. The ASHP and Daikin water tank, supplied and installed by British Gas, were seamlessly integrated into the property’s infrastructure. Additionally, the installation of Internal Wall Insulation to the external walls of the staircase, insulated ceilings and Thermguard panels in the lounge was carried out with precision to optimise thermal performance. Our expertise in energy efficient solutions ensured a smooth and well-organised implementation process, minimising disruption to the occupants.
We have an ambition to get all of our properties performing to EPC C whilst also supporting the government target to reach Net Zero for 2050.

The Comfort Frame and PH Jones proposition has allowed us to swiftly transform the property with a unique and innovative portfolio of measures, that have broadened the options available for us. Particularly where Gas appliances are not an option,

This approach has delivered immediate and tangible results for the customer and provided a warm and high performing home that is fit for purpose for the future.

Sharon Davies
Head of Property Investment, Aster Group

Results achieved


The implementation of our solution yielded remarkable outcomes, positively impacting both the residents and the property itself. By integrating an ASHP pump, traditional radiators, and Thermguard Internal Wall Insulation panels, we achieved significant results.

Cost Savings and Reduced Carbon Footprint


Thanks to the enhanced efficiency of our integrated system substantial savings were made on heating bills, moreover, the property’s carbon footprint was significantly reduced, aligning with sustainability goals.

Improved Comfort and Living Conditions


Residents enjoyed enhanced comfort levels with consistent heating throughout the property. The eradication of dampness and elimination of cold spots contributed to an overall improvement in living conditions.

Versatile ASHP Operation


The ASHP worked effectively with both traditional radiators and Thermguard Internal Wall Insulation panels, showcasing its versatility and compatibility with various heating systems

Damp Eradication


The implementation of our solution effectively eradicated dampness issues, ensuring a healthier living environment for the occupants.

Enhanced Thermal Resistance


By internally insulating the external cold walls, we increased the building fabric’s resistance to heat loss, further improving energy efficiency and comfort.

Versatile ASHP Operation


The ASHP worked effectively with both traditional radiators and Thermguard Internal Wall Insulation panels, showcasing its versatility and compatibility with various heating systems
This comprehensive approach to energy efficiency not only delivered tangible benefits such as cost savings and improved comfort, but also addressed fundamental issues like dampness and heat loss. The successful implementation of our solution underscores our commitment to delivering sustainable, high-performance solutions tailored to our clients’ needs.

Get in touch today

Our team of experts are waiting to help.

At a Glance

Client: Aster Group

Location: Dorset

Specification: Premium; Safeguard, Thermguard; TIWI 

Cient Overview

Aster Group

Aster Group, a leading Housing Association, sought to transform an off-grid property in collaboration with British Gas (PH Jones). The aim was to explore the benefits of integrating energy efficient solutions, including an Air Source Heat Pump (ASHP), Internal Wall Insulation, and radiant heater panels. The intended outcome was to improve energy efficiency and to enhance the living conditions of the property’s occupants.

Get in touch today

Our team of experts are waiting to help.

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